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General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
My airpod pros got disconnected, so I’ve tried pairing them to my phone.
Half the time when I open my AirPods the prompt to connect doesn’t show up. But when it does, it says click to connect. It then tells me to hold the button on the back of the AirPod case to connect.
I’ve tried this several times and nothing ever happens.
I’ve restarted my phone and the airpods. I’ve updated my phone. I’ve made sure they were charged. Nothing is working. Any suggestions?
Hello bbann96,
This page can help provide some assistance for issues with the AirPods not connecting as expected: If your AirPods won't connect - Apple Support
If you can't connect to your iPhone, iPad, or iPod touch
1. Make sure that your iPhone or iPod touch has the latest version of iOS or that your iPad has the latest version of iPadOS.
2. Put both AirPods in the charging case and make sure that both AirPods are charging.
3. To make sure that Bluetooth is on, go to Settings > Bluetooth.
4. If your AirPods are connected, make sure that they're selected as your audio device. If your AirPods appear in the list of devices but they don't connect, go to the next step.
5. Close the lid, wait 15 seconds, then open the lid. Press and hold the setup button on the back of the charging case for up to 10 seconds. The status light on the front of the charging case should flash white, which means that your AirPods are ready to connect.
6. Hold the charging case, with your AirPods inside and the lid open, next to your iPhone, iPad, or iPod touch.
7. Follow the steps on the screen of your iPhone, iPad, or iPod touch.
8. Test your AirPods. If you still can't connect, reset your AirPods.
Cheers.
AirPods won’t connect
