Google Meet- Cutting out

Hi everyone


I have been using Google Meet for years for work and never had problems. However in the last few months when I am in a meeting and want to open a new document in word or excel or a new tab the meeting simply cuts out. Any suggestions to fix this REALLY appreciated as it makes it really hard to work.


Thanks a million and Happy New Year to you all


Cheers

Edward

MacBook Air 13″, macOS 12.5

Posted on Jan 10, 2023 11:06 AM

Reply
3 replies

Jan 13, 2023 9:31 AM in response to Edwardot

Hi there Edward,


If you are having issues with a third-party app on your Mac, these steps from If an app on your Mac stops responding, closes unexpectedly, or won’t open may resolve what's happening:

1. Quit and reopen the app
Quit the app, then open it again. If the app won't quit, force the app to quit. Then check to see if the problem with the app is fixed.
 
2. Restart your Mac
Restart your Mac. Then check to see if the problem with the app is fixed.
 
3. Check for updates
To see if updates are available for the app, open the App Store, then click Updates. If updates aren't available for the app, update the software on your Mac. Or if you didn't get the app from the App Store, look for updates to the app on the app developer's website. Then check to see if the problem with the app is fixed.
 
4. Reinstall the app
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. If you didn't get the app from the App Store, redownload the app on the app developer's website. Then check to see if the problem with the app is fixed.


If this continues after completing those steps, the app developer would be the best equipped to investigate this behavior further. Use this to contact them: How to contact an app developer


Cheers!

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Google Meet- Cutting out

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