CarPlay keeps getting disconnected via USB cable

I am trying to set up my parents' new car. They live in Europe and drive a 2022 Dacia Sandero Stepway III. The car comes with the CarPlay feature but for some reason it keeps getting disconnected and I cannot figure out why. It connects, but after a few minutes it disappears, and you need to unplug the phone and plug it back. l I used two iPhone 12 Pro and two iPhone 13 minis, all are updated, iOS 16.2. I tried all the tricks that I could find online, and nothing works. The car has the most updated system version. The Bluetooth connection seems to be fine. It's the USB cable connection that is causing issues. BTW, I just bought a brand-new Apple cable. Anyone in a similar situation?