OLD PASSCODE/
So I bought an my first iPhone and & has been a challenge to get used to for me. Recently I was locked out from apparently not remembering a passcode I had just created less than 5 minutes prior. After 10x’s & wait times, I was locked out. Not only that but then Apple required the original payment method that I no longer have to verify. Even worse, now the phone wasn’t accepting my password to my iCloud account. My life is in the phone! Everything is in it and I used finger print log ins mostly before. Apple store couldn’t help me and I waited to receive the call from Apple care to learn that I’d have to wait weeks before they would be asking for a different verification question before they decided to unlock me. Maybe.
Now Up to date… my phone was reset and I had things backed up successfully. BUT NOW, I received a message saying my account isn’t up to date and my messages in iCloud are requiring repairs to my iCloud . I input my passcode as they requested but now they’re asking for the old passcode as well , when that was the reason for getting locked out to begin with. What the heck? If the phone isn’t accepting my passcode originally and caused me to create a new one after being locked out because it wouldn’t recognize it yet said I forgot it then do they think I suddenly remembered the old passcode? I don’t have the old passcode that’s why I was locked out why require it now after I’ve been cleared and started over already . All of a sudden out of the blue they think I need to repair something suddenly ? Thought that was the purpose for making me Waite a month before I could use my phone again and regain access to my life? Can anyone help me please? I just don’t get it. I’ll include an image to what’s on the screen. Thank you so much! I hope there’s a way to repair things without an OLD unforgotten passcode.
