Handwritings and drawings in Freeform not syncing properly to my device

I’m experiencing an issue where Freeform boards shared with me come in with incomplete/missing handwritings and drawings, but the ones I create are fully visible both to me and users I share with. Everything else (i.e. images, shapes, documents, etc) loads correctly. I’m using iPadOS 16.2.


I have carried out the following steps to attempt to fix the issue:

  • Close and reopen the affected board(s) - did not work
  • Force quit and restart Freeform - did not work
  • Check/change internet connection - did not work
  • Reboot iPad and reopen Freeform - did not work
  • Delete and reinstall Freeform - did not work


Is there anyone else experiencing this issue, and are there any workarounds?

iPad, iPadOS 16

Posted on Jan 10, 2023 10:14 PM

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Posted on Feb 16, 2023 10:11 PM

I had the exact same issue when I created a board on my iPad Mini 6th Gen (and wrote the text using the Apple Pencil 2nd Generation) and shared it with my Fiancé but she was seeing the text come up garbled on her iPhone 14 Pro Max and iPad Pro 5th Generation.


I unshared the board with her, and then upgraded her iPhone 14 Pro Max and iPad Pro 5th Generation to the latest iOS release (16.3.1), shared the board with her again and it fixed the issue.


Hopefully that helps.

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58 replies

May 30, 2023 2:44 PM in response to variableresults

I luckily haven’t noticed it in notes . I hope I never do.


it’s frustrating because I want to love it .I’ve noticed that if you duplicate a board , sometimes it can do the same thing to the original. So I’ve lost some data on my iPad now similar to on Mac.

but luckily I’ve been pretty much using notes anyway - I had one serious project in Freeform .


  • fix the sync issue
  • introduce auto shapes
  • give us a dark , and blue canvas


and this app would be chefs kiss

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Handwritings and drawings in Freeform not syncing properly to my device

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