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Live Photos lose their vibrancy when taking a screenshot or sending

Hi all, I have a beautiful photo that was originally a live photo converted to a still image in the native Photos app. It appears that the ONLY thing I can do to this photo and keep it looking the same is duplicating it. Trying to share, make wallpaper, post to Instagram, and even screenshot results in the photo looking washed out and completely different. When I click the share icon I can see the photo change before my eyes. It is a very clear difference and when I look at the original photo and screenshot side-by-side, the screenshot looks completely washed out. Unfortunately I can't even post the photos to show the difference because of this issue. I have a screen recorded video that shows the difference but cannot upload a video to this forum.


Any advice would be appreciated. I tried changing the "options" menu when exporting but it didn't seem to make a difference. It makes me really sad because this is one of my favorite pictures but I can't even make it my wallpaper without losing a lot of the magic.

iPhone 12

Posted on Jan 11, 2023 3:43 AM

Reply
1 reply

Jan 13, 2023 4:23 PM in response to Natpo92

Hello there Natpo92,


Welcome to Apple Support Communities. We suggest turning the Live Photo off before attempting to share. This can be done by going in the Photos app, selecting the Live Photo, tapping "Live", and selecting "off" from the drop down menu. Sharing after doing so should use the native photo without making changes to it. More info on this can be found in the Apple Support article:


Take and edit Live Photos - Apple Support


Feel free to reach back out if you have any questions.


Best regards!

Live Photos lose their vibrancy when taking a screenshot or sending

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