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Screen - white is not white and drop shadow is weird..

Hi,

I don't remember this is because of OS update or anything else.. but not definitely laptop drop or any other physical damage..


Issues

1) White is not white (very light purple, I think)

2) White part of apps flicker (for native app like finder too)

3) Drop shadow on white background is weird (inverted, I think)


Is this software issue or hardware?

Please let me know if any of you faced this issue and resolved.


MacBook Pro 13″, macOS 13.0

Posted on Jan 11, 2023 8:41 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 11, 2023 2:57 PM

tumbudu wrote:

Hi,
I don't remember this is because of OS update or anything else.. but not definitely laptop drop or any other physical damage..

Issues
1) White is not white (very light purple, I think)
2) White part of apps flicker (for native app like finder too)
3) Drop shadow on white background is weird (inverted, I think)

Is this software issue or hardware?
Please let me know if any of you faced this issue and resolved.


https://discussions.apple.com/content/attachment/5cf4673c-1c87-45fa-9d05-f9ae5751e91d



unplug all third party peripherals to test




To trouble shoot further you can:


—A SafeBoot How to use safe mode on your Mac - Apple Support will sort many anomalies

Login and test. Reboot as normal and test.

This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.




—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support

This will tell you if it a universal issue or isolated to your user/admin account. 









1 reply
Question marked as Top-ranking reply

Jan 11, 2023 2:57 PM in response to tumbudu

tumbudu wrote:

Hi,
I don't remember this is because of OS update or anything else.. but not definitely laptop drop or any other physical damage..

Issues
1) White is not white (very light purple, I think)
2) White part of apps flicker (for native app like finder too)
3) Drop shadow on white background is weird (inverted, I think)

Is this software issue or hardware?
Please let me know if any of you faced this issue and resolved.


https://discussions.apple.com/content/attachment/5cf4673c-1c87-45fa-9d05-f9ae5751e91d



unplug all third party peripherals to test




To trouble shoot further you can:


—A SafeBoot How to use safe mode on your Mac - Apple Support will sort many anomalies

Login and test. Reboot as normal and test.

This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.




—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support

This will tell you if it a universal issue or isolated to your user/admin account. 









Screen - white is not white and drop shadow is weird..

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