You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Fitness and Health not connecting on iPhone/Watch

On 1/4/23 my watch updated, and since then there has been no data flow from watch to phone. My Fitness app and my Health app have no data from the watch. I have unpaired several times, rebooted, turned bluetooth off, and checked every privacy setting I could find (there are too many!) Watch and phone are connected, and some data is flowing, but not health or fitness.

Apple Watch Series 7

Posted on Jan 11, 2023 12:50 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 11, 2023 4:30 PM

Sorry to waste your time! I wasn't aware I needed to list every trouble shooting step.

I rebooted the watch

I rebooted the phone

I unpaired the watch (4 times)

I turned bluetooth off and on (a dozen or so times)

I checked every possible privacy/health/fitness setting


Seems like I'm wasting my time.



5 replies
Question marked as Top-ranking reply

Jan 11, 2023 4:30 PM in response to LD150

Sorry to waste your time! I wasn't aware I needed to list every trouble shooting step.

I rebooted the watch

I rebooted the phone

I unpaired the watch (4 times)

I turned bluetooth off and on (a dozen or so times)

I checked every possible privacy/health/fitness setting


Seems like I'm wasting my time.



Jan 12, 2023 12:52 AM in response to johannsf

That's ok I dont have a 🔮 crystal ball

You've done most of the troubleshooting.


Make sure the following features are enabled: Open the Settings app > Privacy > Motion & Fitness > Turn on Fitness Tracking and Health (do the same with your watch) On the same Privacy page, tap on Location Services > System Services > enable Calibration & Distance.

 

If this fails. un-pair your Watch, delete the Watch app on your iPhone and re-download the Watch app from the App Store. Once the app installed, pair your Watch


Fitness and Health not connecting on iPhone/Watch

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.