FaceTime randomly muted

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FaceTime randomly muted

i was on FaceTime with my girlfriend and all the sudden I can’t hear her and a few seconds after I realize I hear like rumbling around and it’s this like older man that says “oh ****” and then it went silent and we had to restart our FaceTime because we’ll I couldn’t hear her granted I haven’t updated my phone yet and I’m on iOS 16.0.3 20A392 iPhone 13 Pro Max idk what this is or why it happened it felt like someone took over the line but it wasn’t a Group FaceTime or anything

iPhone 13 Pro Max, iOS 16

Posted on Jan 11, 2023 12:57 PM

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Answer 1

bryanr14

Community Specialist

Jan 14, 2023 1:15 PM in response to T0XlC

Hello T0XlC,

Thank you for reaching out in Apple Support Communities. You've done an excellent job by restarting your iPhone. This is a step that can help resolve unexpected behavior. If you continue to experience this issue with FaceTime, we suggest to update your iPhone to iOS 16.2. This helps provide software improvements that can help. If needed, here's how to do that:

Update your iPhone or iPad wirelessly

1. Back up your device using iCloud or your computer.

2. Plug your device into power and connect to the internet with Wi-Fi.

3. Go to Settings > General, then tap Software Update.

4. If you see more than one software update option available, choose the one that you want to install.

5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.

These steps are outlined in this article and can help:Update your iPhone or iPad - Apple Support

Best regards.

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FaceTime randomly muted

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