imessage "add" into wallet doesn't work

Question

imessage "add" into wallet doesn't work

HI guys.

i have an Iphone 13pro updated on the latest version.

i received an imessage with a boarding card from an airplane company. i cannot "add" into the wallet after receive the message of the boarding card. I touch, nothing happen.

i sent that boarding card message to my wife, she can add on first touch. same phone, same version of the update.

what can i do?

what i did already:

turn off and on the phone

Posted on Jan 11, 2023 5:37 PM

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Answer 1

SravanKrA

Level 10

431,518 points

Jan 12, 2023 1:57 AM in response to mario_why-issue-happen-on-me

Adding Boarding Passes, Bookmyshow Tickets, IRCTC (Railway) tickets, Airline Tickets, Game Tickets and Hotel Bookings are only possible if the issuer has enabled the "Add to Apple Wallet" feature for the tickets/passes issued by them. See some examples below.

The card issuer must enable the "Add to Apple Wallet" feature.

You will find this in the Card Issue Document

Tap Add to Apple Wallet.

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imessage "add" into wallet doesn't work

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