Why is my phone frozen?

rayne259 Said:

"Why is my phone frozen? : I can turn it on and off but I can’t put my password in or reset it."

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Troubleshooting a Frozen iPhone:

A. Start with a Force Restart:

Go Here: Force Restart iPhone - Apple Support

B. Try the Tips at these Apple Support Links:

• If your iPhone is Stuck on the Apple Logo - Apple Support

• If the Screen isn’t Working on your iPhone or iPad - Apple Support

• If your iPhone Won't Turn On or is Frozen - Apple Support

• If you Need More Help - iPhone - Apple Support

rayne259 Said:

"Why is my phone frozen? : I can turn it on and off but I can’t put my password in or reset it.[...]I figured it out, I hard reset my phone."

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👍 Excellent job troubleshooting!