Unresponsive touch on top of screen/ cracked screen

Do i only need a screen replacement?

iPhone 11 Pro Max, iOS 16

Posted on Jan 12, 2023 3:28 AM

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1 reply

Jan 12, 2023 3:40 AM in response to Generalman_-

Follow these steps, testing after each step:

If that didn’t work, then I recommend service.

Service Checklist:

Click ▶︎ Start a Service Request. ⚛️

Need more help?

Chat now or call 1-800-APLCARE.
International Support.

Click ▶︎ Check Repair Status. 🔧

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Unresponsive touch on top of screen/ cracked screen

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