Apple Watch Ultra got wet and stopped.

Just got back from a water park in Washington. Was thrilled to have the ultra with me. Everything seemed to be functioning correctly with the water lock. Got out to get lunch and it glitched as though the buttons were all being pressed at once. Alarm goes off. SOS gets triggered. I could just barely get it to turn off. It starts overheating and then Apple logo cycles. Bricked. I’m extremely disappointed.

Hey David_GWH,

Thanks for using Apple Support Communities. Since it sounds like your Apple Watch was responsive, force restart was a great step to take. If you've used the following guidance from Restart your Apple Watch - Apple Support and this continues, it may be best to reach out to Apple Support for a closer look at the issue.

"Force restart your Apple Watch

You should force restart your Apple Watch as a last resort and only if it's not responding.

Don’t force restart your Apple Watch if you're updating watchOS. After you see the Apple logo and progress wheel, leave your watch alone and on its charger until the update finishes.

To force restart your Apple Watch, press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo."

All the best.

Same happens to me. Just went for snorkling with my apple watch ultra and it did weird stuff like sos alarm then shut off.

cant turn it back on. Apple said this can be use for dive watch, i dont think so. I think i got scammed by apple advertisement. Paid a lot of money but the failed to deliver what they promised.

The same thing happened to me but i was not in the pool I finished updating my watch and just showed Apple sign and turned off and when finally turned on the watch face only showed a “loading” sign hoped someone could help me

Mine had to be sent away and was replaced with another (refurb??).

Pretty disgusted really; was without the watch for essentially 2 weeks by the time I could get an appointment at the service centre sorted/sending it away/waiting for the replacement/getting in to collect.

Hey guys, the same happened too. I have S7, 45mm. I went into the pool and suddenly the watch went wild, calling SOS services, which I stopped and since then it went black.

It starts up, but then shut offs again. Pretty disappointed.

Addressing the response above, I force restarted several times. Blew out the device. Dried for an hour. Watch is unresponsive currently.

Hey. The same happened to me I just want to know if you take it to the Apple Store and they changed it? Or repair it? For free or you had to pay something.

thanks in advance

Hey did you solve this issue. I am having same problem with my ultra. Did I you take it to the Apple Store and they repair it for free?

Thanks

It’s okay, but I can’t get over how as a customer, who has paid a lot of money, I was inconvenienced so much.

I just cleaned up my Ultra for the first time in almost 4 months, turned on the water locker first, left to dry in a towel and when I putted on my wrist, tryed my password, something red appeared on the left side, stayed there for my attempts, and suddenly the screen turned black and dead. I will try to go to the Apple Store on 28, February but things in Brazil never works fine. Let’s see

Hi, I asked for an appointement at genius app, and they changed for free but of course it is an refurbished ultra, hours later I noticed a problem with the brightness and some sounds, but I didn’t goed again to the apple store to make a complaining

Thanks for you reply. After that how is the replacement going (refurbished) is it ok is does it have flaws in your opinion.

Thanks again