Iphone 14 plus not receiving group messages and unable to send group messages.

First, I cannot find a method to contact Apple via email. But here's my problem:

I have an Iphone 14 plus that I purchased 12/31/22. My Mom pasted away and there was a

group text regarding arrangements. My siblings thought I received the messages

because there wasn't any message on their end that I didn't receive them. The

message originated from an Iphone 12. It was sent to 2 non Iphone users

(Samsung and Pixel), 2 Iphone 12 users and 1 Iphone 14 pro user. The originator

did not see that me, the Iphone 14 plus user did not receive the message.

Everyone received the message but me. I then went through several tests and

discovered the Iphone 14 plus cannot receive group messages if a non user is on

the message and the Iphone 14 plus cannot send a group text if a non Iphone

user is on the group text. This is very dangerous especially since group

texting is used for important information. This should be an issue that is

fixed immediately!

iPhone 14 Plus

Posted on Jan 12, 2023 9:47 AM

Reply
1 reply

Jan 12, 2023 11:30 AM in response to Iphoneuserissue

Iphoneuserissue wrote:

First, I cannot find a method to contact Apple via email. But here's my problem:
I have an Iphone 14 plus that I purchased 12/31/22. My Mom pasted away and there was a
group text regarding arrangements. My siblings thought I received the messages
because there wasn't any message on their end that I didn't receive them. The
message originated from an Iphone 12. It was sent to 2 non Iphone users
(Samsung and Pixel), 2 Iphone 12 users and 1 Iphone 14 pro user. The originator
did not see that me, the Iphone 14 plus user did not receive the message.
Everyone received the message but me. I then went through several tests and
discovered the Iphone 14 plus cannot receive group messages if a non user is on
the message and the Iphone 14 plus cannot send a group text if a non Iphone
user is on the group text. This is very dangerous especially since group
texting is used for important information. This should be an issue that is
fixed immediately!

MMS is a phone carrier feature not Apples, and only they can fix your issue.

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Iphone 14 plus not receiving group messages and unable to send group messages.

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