issues signing into icloud for windows on WIN 11

I am trying to log into icloud for windows app to run but after changing my password several times I cannot logon with apple id and there is no error message just a red cross. I have restarted the pc multiple times with no luck.

iTunes is installed and accepts the ID & password. Apple updates is all good. I can also logon via web.

Windows, Windows 10

Posted on Jan 12, 2023 10:12 AM

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Question marked as Top-ranking reply

Posted on Jan 15, 2023 10:26 AM

Hello dccuzzer,


Welcome to Apple Support Communities. You will need to update your Apple ID info after changing the password. Get the info you need to do so using the Apple Support article: What to do after you change your Apple ID or password - Apple Support


Windows PC
Open iCloud for Windows and click Sign Out.
If you're signed out, sign in with your updated Apple ID and password. The data in iCloud will automatically appear on your device after you sign in. 
If you're signed in with your previous Apple ID:
1. Click Sign Out. Depending on what iCloud options are turned on, you'll be asked if you want to make copies or delete iCloud data (Contacts, Calendar, Reminders, Bookmarks, Photo Stream) from your PC. Click Delete. Your data will remain in iCloud and will be updated on your device when you sign in to iCloud again.
2. Sign in with your updated Apple ID and password.


Feel free to reach back out if you have any questions.


We hope this helps you.

1 reply
Question marked as Top-ranking reply

Jan 15, 2023 10:26 AM in response to dccuzzer

Hello dccuzzer,


Welcome to Apple Support Communities. You will need to update your Apple ID info after changing the password. Get the info you need to do so using the Apple Support article: What to do after you change your Apple ID or password - Apple Support


Windows PC
Open iCloud for Windows and click Sign Out.
If you're signed out, sign in with your updated Apple ID and password. The data in iCloud will automatically appear on your device after you sign in. 
If you're signed in with your previous Apple ID:
1. Click Sign Out. Depending on what iCloud options are turned on, you'll be asked if you want to make copies or delete iCloud data (Contacts, Calendar, Reminders, Bookmarks, Photo Stream) from your PC. Click Delete. Your data will remain in iCloud and will be updated on your device when you sign in to iCloud again.
2. Sign in with your updated Apple ID and password.


Feel free to reach back out if you have any questions.


We hope this helps you.

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issues signing into icloud for windows on WIN 11

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