Watch not logging HIIT workout sessions

I am trying to earn my January workout badge, but for some reason my watch is not showing my high intensity interval training workouts. Any suggestions?

Posted on Jan 12, 2023 2:13 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 15, 2023 12:43 PM

Hello Rox13G1rl,


It sounds as though you're completing High Intensity Interval Training (HIIT) workouts and they're not showing in the Activity app after completing. While simple, restarting both the iPhone and Apple Watch can help with resolving many issues. You can find the steps for restarting your Apple Watch listed below and outlined in the following article. The second article below lists the steps for restarting iPhone.


How to restart your Apple Watch if you have watchOS 9
  1. "If your Apple Watch is charging, take it off the charger.
  2. Press and hold the side button until you see the power button  in the upper-right corner of the display.
  3. Tap the power button.
  4. Drag the Power Off slider.
  5. After your watch turns off, press and hold the side button again until you see the Apple logo."


Restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If you continue to have issues after those steps, you'll want to reach out to Apple for additional support. You can find their contact options via the link below.


Contact - Official Apple Support


Take care!

1 reply
Question marked as Top-ranking reply

Jan 15, 2023 12:43 PM in response to Rox13G1rl

Hello Rox13G1rl,


It sounds as though you're completing High Intensity Interval Training (HIIT) workouts and they're not showing in the Activity app after completing. While simple, restarting both the iPhone and Apple Watch can help with resolving many issues. You can find the steps for restarting your Apple Watch listed below and outlined in the following article. The second article below lists the steps for restarting iPhone.


How to restart your Apple Watch if you have watchOS 9
  1. "If your Apple Watch is charging, take it off the charger.
  2. Press and hold the side button until you see the power button  in the upper-right corner of the display.
  3. Tap the power button.
  4. Drag the Power Off slider.
  5. After your watch turns off, press and hold the side button again until you see the Apple logo."


Restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If you continue to have issues after those steps, you'll want to reach out to Apple for additional support. You can find their contact options via the link below.


Contact - Official Apple Support


Take care!

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Watch not logging HIIT workout sessions

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