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Images in mail not loading

Mail won’t load images from emails. Says, “Your network setting prevent content from loading privately.” So I have to load content manually from mail. I have disabled mail privacy and messed with my wifi setting but still nothing.

Posted on Jan 12, 2023 6:17 PM

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Question marked as Best reply

Posted on Jan 15, 2023 2:45 PM

Hello Fiburz,


Have you been able to test loading when off of your Wi-Fi, such as when using an alternate Wi-Fi network or your cellular provider? That can help narrow down where the problem lies. More information about this can be found at If you see 'Unable to load remote content privately' at the top of an email - Apple Support.


Mail Privacy Protection in iOS 15 and iPadOS 15 hides your IP address, so email senders can’t determine your location or link it to your other online activity.
In some cases, Mail isn’t able to download remote content in an email in a private way. This may happen if you’re using a Virtual Private Network (VPN). 
Mail won’t load this content without your permission and instead notifies you that it's unable to load remote content privately.
You can tap Load Content to bypass the warning, and allow Mail to receive the remote content without using Mail Privacy Protection. If your device is using a VPN for this content, the content will be loaded through the VPN rather than through Mail Privacy Protection.


Cheers!

1 reply
Question marked as Best reply

Jan 15, 2023 2:45 PM in response to Fiburz

Hello Fiburz,


Have you been able to test loading when off of your Wi-Fi, such as when using an alternate Wi-Fi network or your cellular provider? That can help narrow down where the problem lies. More information about this can be found at If you see 'Unable to load remote content privately' at the top of an email - Apple Support.


Mail Privacy Protection in iOS 15 and iPadOS 15 hides your IP address, so email senders can’t determine your location or link it to your other online activity.
In some cases, Mail isn’t able to download remote content in an email in a private way. This may happen if you’re using a Virtual Private Network (VPN). 
Mail won’t load this content without your permission and instead notifies you that it's unable to load remote content privately.
You can tap Load Content to bypass the warning, and allow Mail to receive the remote content without using Mail Privacy Protection. If your device is using a VPN for this content, the content will be loaded through the VPN rather than through Mail Privacy Protection.


Cheers!

Images in mail not loading

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