You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Spilled Nutella on Macbook Pro 13" (2020) Keyboard.

I was very hungry yesterday, so I decided to go grab some nutella, and put it on a piece of bread. There was a generous amount of nutella, and when I sat down next to my macbook, I dropped it. I cleaned most of it off, but some of it got stuck in between the keys. The keys still work, however, the whole left side (where I dropped it), has the keys feeling very soft and they don't go down all the way. I don't want to go to apple because of their ridiculous prices, so how can I clean this without making my computer a goner. Is my computer a goner?

MacBook Pro

Posted on Jan 12, 2023 7:33 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 12, 2023 7:50 PM

XxRRxX Said:

"Spilled Nutella on Macbook Pro 13" (2020) Keyboard. [...]I cleaned most of it off, but some of it got stuck in between the keys. The keys still work, however, the whole left side (where I dropped it), has the keys feeling very soft and they don't go down all the way. I don't want to go to apple [...]"

-------


Removing Debris From a Mac:


Don't want to go to Apple?...

A. Contact an AASP: 

Take this to an AASP (Apple Authorized Service provider), asking for assistance.

  1. Go Here: Find Locations - Apple Authorized Reseller
  2. Click: Service & Support
  3. Enter: your location information
  4. See: if there is an AASP nearby
  5. Contact: an AASP that shows up, and find out more about the services that they offer to fix the Mac


Or...

B. Use Compressed Air:

You need to get the debris out of there. So, using some compressed air may fix this. So do at a distance.

Similar questions

1 reply
Question marked as Top-ranking reply

Jan 12, 2023 7:50 PM in response to XxRRxX

XxRRxX Said:

"Spilled Nutella on Macbook Pro 13" (2020) Keyboard. [...]I cleaned most of it off, but some of it got stuck in between the keys. The keys still work, however, the whole left side (where I dropped it), has the keys feeling very soft and they don't go down all the way. I don't want to go to apple [...]"

-------


Removing Debris From a Mac:


Don't want to go to Apple?...

A. Contact an AASP: 

Take this to an AASP (Apple Authorized Service provider), asking for assistance.

  1. Go Here: Find Locations - Apple Authorized Reseller
  2. Click: Service & Support
  3. Enter: your location information
  4. See: if there is an AASP nearby
  5. Contact: an AASP that shows up, and find out more about the services that they offer to fix the Mac


Or...

B. Use Compressed Air:

You need to get the debris out of there. So, using some compressed air may fix this. So do at a distance.

Spilled Nutella on Macbook Pro 13" (2020) Keyboard.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.