iCloud and Locator are not working
Good afternoon.
On the device, iCloud and the Locator are "gray" and there is no way to activate them.
Question marked as
User profile for user:
justinb2603
User level:
Community Specialist
Hello VestaDzhu,
Thanks for choosing the Apple Support Communities. We see you cannot access iCloud or Find My. Let's try signing in to iCloud to see if that fixes the issue. Here is how.
Sign in to iCloud on all your devices - Apple Support
"Set up iCloud on your iPhone, iPad, or iPod touch
- On your iPhone, iPad, or iPod touch, go to Settings > [your name].
- If you don’t see [your name], tap “Sign in to your [device],” then enter your Apple ID and password.
- Do one of the following:
- iOS 16, iPadOS 16, or later: Tap iCloud, then turn on each app or feature you want to use. Tap Show All to see more apps.
- iOS 15, iPadOS 15, or earlier: Tap iCloud, then turn on each app or feature you want to use."
We hope this helps.
Cheers!