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Slide to power off

My husbands iphone 12 mini is frozen on slide to power off. Nir will the cancel respond

Posted on Jan 13, 2023 3:42 AM

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Question marked as Best reply

Posted on Jan 13, 2023 3:46 AM

He should try a "forced restart", using these gestures:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).


If the issue persists, contact Apple Support, using this link:--> Get Support

Regards

Giulio

1 reply
Question marked as Best reply

Jan 13, 2023 3:46 AM in response to Jaxwilson

He should try a "forced restart", using these gestures:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).


If the issue persists, contact Apple Support, using this link:--> Get Support

Regards

Giulio

Slide to power off

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