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Touch ID not working, also receive an error message on the lockscreen, Password required to enable Touch ID, every time.

MacBook Pro

13-Inch, 2017, four Thunderbolt 3 ports

Ventura 13.12

MacBook Air 13″

Posted on Jan 13, 2023 7:28 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 13, 2023 8:13 AM



pdj1974 wrote:

Typo on my part ... correct I have Ventura 13.1 OS



Removing all finger prints and add back in to test...


on an Intel Mac you can try both—


resetting the  SMC  Reset the SMC of your Mac - Apple Support

resetting NVRAM/PRAM Reset NVRAM on your Mac - Apple Support



There are a few instances where Touch ID will not be accepted by macOS:


  • If you restarted your Mac, or if you're not logged into your user account.
  • If you have not unlocked your Mac for 48 hours.
  • If you are trying to unlock Security & Privacy
  • If you are trying to unlock Users & Groups Preferences (when FileVault is on)
  • If 5 wrong fingerprint attempts



reference:

If Touch ID isn't working on your Mac - Apple Support

3 replies
Question marked as Top-ranking reply

Jan 13, 2023 8:13 AM in response to pdj1974



pdj1974 wrote:

Typo on my part ... correct I have Ventura 13.1 OS



Removing all finger prints and add back in to test...


on an Intel Mac you can try both—


resetting the  SMC  Reset the SMC of your Mac - Apple Support

resetting NVRAM/PRAM Reset NVRAM on your Mac - Apple Support



There are a few instances where Touch ID will not be accepted by macOS:


  • If you restarted your Mac, or if you're not logged into your user account.
  • If you have not unlocked your Mac for 48 hours.
  • If you are trying to unlock Security & Privacy
  • If you are trying to unlock Users & Groups Preferences (when FileVault is on)
  • If 5 wrong fingerprint attempts



reference:

If Touch ID isn't working on your Mac - Apple Support

Jan 13, 2023 8:00 AM in response to pdj1974

pdj1974 wrote:

Touch ID not working, also receive an error message on the lockscreen, Password required to enable Touch ID, every time.
MacBook Pro
13-Inch, 2017, four Thunderbolt 3 ports
Ventura 13.12


What is this < Ventura 13.12> ?



The current stable release of Ventura including bug fixes, security updates is macOS Ventura 13.1


Keep your Mac up to date - Apple Support

Keep your Mac up to date - Apple Support


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