error code -6753

what to do? no way to get in manually

Posted on Jan 13, 2023 8:21 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 15, 2023 5:55 PM

Hello glunz,


We would like to see how we can help you with this unexpected error. Follow the steps in this link, and let us know if the issue returns: How to turn off or restart your Apple TV - Apple Support


"Restart your Apple TV

If your Apple TV isn't responding, restart it with your remote:

  • With your Siri Remote (2nd generation or later) or Apple TV Remote (2nd generation or later)*: Hold down the Back  and TV/Control Center  buttons. Let go when the light on your device flashes.
  • With your Siri Remote (1st generation) or Apple TV Remote (1st generation)*: Hold down the Menu and TV/Control Center  buttons. Let go when the light on your device flashes.
  • With your Apple Remote (aluminum or white): Hold down the Menu and Down buttons. Let go when the light on your device flashes.


Unplug your Apple TV

If the Settings menu and your remote don't restart your device, unplug your Apple TV from power. Wait six seconds, then plug it back in."


Cheers!

2 replies
Question marked as Top-ranking reply

Jan 15, 2023 5:55 PM in response to glunz

Hello glunz,


We would like to see how we can help you with this unexpected error. Follow the steps in this link, and let us know if the issue returns: How to turn off or restart your Apple TV - Apple Support


"Restart your Apple TV

If your Apple TV isn't responding, restart it with your remote:

  • With your Siri Remote (2nd generation or later) or Apple TV Remote (2nd generation or later)*: Hold down the Back  and TV/Control Center  buttons. Let go when the light on your device flashes.
  • With your Siri Remote (1st generation) or Apple TV Remote (1st generation)*: Hold down the Menu and TV/Control Center  buttons. Let go when the light on your device flashes.
  • With your Apple Remote (aluminum or white): Hold down the Menu and Down buttons. Let go when the light on your device flashes.


Unplug your Apple TV

If the Settings menu and your remote don't restart your device, unplug your Apple TV from power. Wait six seconds, then plug it back in."


Cheers!

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error code -6753

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