Hey guys. I bought my iPhone 14 pro max about 3 months now. I recently noticed a weird issue regarding to zoom from 2x to 3x. Apparently there is a weird square frame will spread from middle to edge then disappear. Just want to check if this is a common issue or I need to send in my iPhone for a repair.
iPhone 14 Pro Max, iOS 16
Hello Bruno976,
Thank you for reaching out to Apple Support Communities.
You may be seeing the transition between lenses. We were able to find this:
You might see the Camera app transition to the Ultra Wide camera as you move your iPhone close to or away from a subject. You can control automatic macro switching by going to Settings > Camera, then turning on Macro Control. With Macro Control on, your Camera app displays a macro buttonwhen your iPhone is within macro distance of a subject. Tap the macro button to turn off automatic macro switching, and tap it again to turn automatic macro switching back on.
More details can be found here: About the Camera features on your iPhone
If you are experiencing an issue, can you provide a few more details? Do you experience problems when taking photographs or videos? Is anything noticeable after taking the photo? Also, what is your exact iOS version?
Cheers!
Hey Omar, thank you for reply to this discussion. My current version is iOS16.2. This issue only happens on telephoto mode. When switch from 1x 2x main lens to 3x telephoto lens, there will be a square frame spread from middle to edge and then disappear. It is not on macro mode as you can see I am taking picture of ceiling which macro mode is inactive (same as original picture posted before). Very unfortunate there is no Apple Store in New Zealand. Otherwise I would go to the store rather than posting here.
Hello Bruno976,
Before taking it in, you might want to call Apple Support. If this is software related, sending it in for repair won't find any issues with the hardware.
Thanks.
iPhone14 pro zoom with weird frame
