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It won’t let me check for any updates on my iPad

why can’t I go to the software update on my iPad it says it failed


Posted on Jan 14, 2023 3:29 AM

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Question marked as Top-ranking reply

Posted on Jan 14, 2023 4:41 AM

If you have an eligible iPad please go to settings>general>software update. Please turn off low power mode and connect your iPad to a wifi network. If updating wirelessly is failing, you can try and update via a pc or Mac instead


Update your iPad using a Mac with macOS Catalina or higher

On a Mac with macOS Catalina or higher, you will use the finder in order to upgrade your iPad. Make sure to Back up your device before starting the upgrade process.

On a Mac with macOS Catalina or later, you will follow the following steps:

  1. Open a finder window
  2. Connect your device to your Mac via a lighting to usb A or a lightning to usb c cable
  3. Select your device in the left sidebar of the finder window
  4. click general, then click check for update
  5. Click download and update.
  6. If asked, enter your iPad passcode


Update your iPad via a Mac running macOS Mojave or earlier, or on a Windows PC

On macOS Mojave or earlier, or on a windows machine, we won't use the Finder to upgrade your iPadOS

Instead, we will use iTunes. Make sure to Back up your device before doing any update or upgrade to your phone.

  1. Open iTunes
  2. connect your device to the computer with an lightning to usb a or a lightning to usb c cable
  3. Click device button in the iTunes toolbar
  4. In the summary tab, click check for update
  5. Click download and update, follow The on screen instructions
  6. If asked, enter your iPad passcode.



1 reply
Question marked as Top-ranking reply

Jan 14, 2023 4:41 AM in response to ohshee

If you have an eligible iPad please go to settings>general>software update. Please turn off low power mode and connect your iPad to a wifi network. If updating wirelessly is failing, you can try and update via a pc or Mac instead


Update your iPad using a Mac with macOS Catalina or higher

On a Mac with macOS Catalina or higher, you will use the finder in order to upgrade your iPad. Make sure to Back up your device before starting the upgrade process.

On a Mac with macOS Catalina or later, you will follow the following steps:

  1. Open a finder window
  2. Connect your device to your Mac via a lighting to usb A or a lightning to usb c cable
  3. Select your device in the left sidebar of the finder window
  4. click general, then click check for update
  5. Click download and update.
  6. If asked, enter your iPad passcode


Update your iPad via a Mac running macOS Mojave or earlier, or on a Windows PC

On macOS Mojave or earlier, or on a windows machine, we won't use the Finder to upgrade your iPadOS

Instead, we will use iTunes. Make sure to Back up your device before doing any update or upgrade to your phone.

  1. Open iTunes
  2. connect your device to the computer with an lightning to usb a or a lightning to usb c cable
  3. Click device button in the iTunes toolbar
  4. In the summary tab, click check for update
  5. Click download and update, follow The on screen instructions
  6. If asked, enter your iPad passcode.



It won’t let me check for any updates on my iPad

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