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cannot import photo

  1. import from iPhone12 Pro via cable: unsuccessful. connect via cable lightning-usb-c
  2. import a photo from desktop to photo library: unsuccessful.


My photo library is in SSD, connect to MacBook via USB-C. MacOS Ventura 13.1

I have repaired and restored the photo library for several time.

MacBook Air 13″, macOS 13.1

Posted on Jan 14, 2023 5:18 AM

Reply
3 replies

Jan 14, 2023 8:12 AM in response to Chainarong Suparattaya

The first thing to check is, How is your external drive formatted? To get full functionality (and to avoid damaging the Photos Library) an external drive must be formatted in either APFS format or Mac OS Extended (Journaled) format. 

2. import a photo from desktop to photo library: unsuccessful.

Is it correct that you have a picture file in a Finder folder, and you can't import it to your Photos Library? Are you using File>Import for this? Can you open this picture with Preview? What is the format of the picture in the folder?

Jan 16, 2023 6:39 PM in response to Richard.Taylor

Hi Richard


Thanks for advice.

1. my ex drive is exFAT.

2.Yes, a picture file is in a Finder folder. and I just can import to Photos Library. I just use drag and drop. just to test the library. The picture is .jpg and can be preview

by the way, I take this issue as a opportunity to create new library and clean up. quite painful and labor intensive.


cannot import photo

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