CarPlay not hearing my voice for text messages

For quite so time now, when I get a text message in my 2021 jeep wrangler, I click on it, the car reads it aloud, asks if I want to reply, I say “yes” and it acts and though it can’t hear me saying “yes”, I am unable to record and send a message back. All other speaker functions in my vehicle work, including talking on the phone through the car via CarPlay. Anyone else having these issues and have found a resolve?

Posted on Jan 14, 2023 6:19 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 16, 2023 1:08 PM

Hi Morgan_4811,


Thanks for coming to Apple Support Communities for help today.


Are you able to isolate the issue further and try connecting to another vehicle with CarPlay and testing the issue? This would let you know if the issue is with the iPhone or your vehicle's CarPlay system


Though this isn't a connection issue, we'd also advise following these steps: If you need help with CarPlay. Sometimes just setting up CarPlay again resolves issues like this.


"Make sure that your iPhone has the latest version of iOS. If your iPhone is updated to the latest version of iOS, follow these steps — checking CarPlay after each step:


  1. Check your connection to your CarPlay stereo:
    • If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
    • If you have a wireless connection, make sure that Wi-Fi and Bluetooth are enabled under Settings > Wi-Fi and Settings > Bluetooth.

2.If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display.

3.Restart your iPhone and your car. 

4.Make sure that Siri is on.

5.If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions, tap Allowed Apps and make sure that CarPlay is enabled.

6.Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.

7.Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.


If you still have issues connecting to CarPlay, contact Apple Support."


Have a fantastic day!




2 replies
Question marked as Top-ranking reply

Jan 16, 2023 1:08 PM in response to Morgan_4811

Hi Morgan_4811,


Thanks for coming to Apple Support Communities for help today.


Are you able to isolate the issue further and try connecting to another vehicle with CarPlay and testing the issue? This would let you know if the issue is with the iPhone or your vehicle's CarPlay system


Though this isn't a connection issue, we'd also advise following these steps: If you need help with CarPlay. Sometimes just setting up CarPlay again resolves issues like this.


"Make sure that your iPhone has the latest version of iOS. If your iPhone is updated to the latest version of iOS, follow these steps — checking CarPlay after each step:


  1. Check your connection to your CarPlay stereo:
    • If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
    • If you have a wireless connection, make sure that Wi-Fi and Bluetooth are enabled under Settings > Wi-Fi and Settings > Bluetooth.

2.If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display.

3.Restart your iPhone and your car. 

4.Make sure that Siri is on.

5.If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions, tap Allowed Apps and make sure that CarPlay is enabled.

6.Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.

7.Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.


If you still have issues connecting to CarPlay, contact Apple Support."


Have a fantastic day!




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CarPlay not hearing my voice for text messages

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