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User profile for user: xitlalli_1115
xitlalli_1115 Author
User level: Level 1
4 points

my phone is frozen

hi! so i was downloading tiktok and then so it showed the one notification that says if you want them to send you notifications, then so i tried pressing don't allow and then my phone froze in that. i have tried to turn off my phone and to also force restart.. i’ve done all the steps to force restarting but the sos alarm thing keeps going off. do i just let the sos go off and my phone will turn off? and also would it work if i tried to let my battery run down until it turns off? thank you

iPhone 12

Posted on Jan 14, 2023 6:25 AM

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User profile for user: Rudegar
Rudegar
User level: Level 10
173,958 points

Posted on Jan 14, 2023 10:26 AM

if it was me then I would 

 

try restarting the ios device Force restart iPhone - Apple Support and check if it resolved it if it did not

then I would try Restore your iPhone, iPad, or iPod to factory settings - Apple Support - Apple Support if that did not resolve it then I would 

contact apple about repair Contact - Official Apple Support

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User profile for user: Rudegar
Rudegar
User level: Level 10
173,958 points

Jan 14, 2023 10:26 AM in response to xitlalli_1115

if it was me then I would 

 

try restarting the ios device Force restart iPhone - Apple Support and check if it resolved it if it did not

then I would try Restore your iPhone, iPad, or iPod to factory settings - Apple Support - Apple Support if that did not resolve it then I would 

contact apple about repair Contact - Official Apple Support

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my phone is frozen

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