I have a new Mac Book Air (M2) and it's running Ventura 13.1. I finally got my email to work the way I like it and then discovered that Mail would not and could not save signatures. they disappear when I quit the app and start it up again.
MacBook Air, macOS 13.1
Hey Zachary, make sure you are going into icloud drive and selecting mail there, NOT the first mail you see. This worked for me.
Exit Mail
System Preferences > iCloud > iCloud Drive > Options... >
Turn Mail OFF (Important: this is NOT the first Mail you see, in the
main iCloud window, this is the Mail in the iCloud Drive options
window). Click done.
Open Mail and input your signatures. Close Mail. Open Mail to test. Close it once again. Go back to system settings and turn back ON Mail the same way you turned it off. Open Mail again. Should be there. Hope this helps.
This does not work for me on Ventura 13.5 (22G74). This is driving me nuts and only happens on one of my computers but it's the most recent one, so it's the one I want to use for work. Going insane....
"System Preferences > iCloud > iCloud Drive > Options... >
Turn Mail OFF (Important: this is NOT the first Mail you see, in the
main iCloud window, this is the Mail in the iCloud Drive options
window). Click done."
The critical part that is missing from this fix is:
Once you have made your changes for signatures in Mail and quit the application, turn Mail back on in iCloud but DO NOT RUN THE MAIL APPLICATION FOR 30 MINUTES.
This will permanently fix the issue.
Sadly that made no difference - the signatures are gone every time I reopen Mail. Just on this computer, the one I really want to use!
Try turning MAIL back on in iCloud after the 30 minutes and you've started Mail.
The 30-mins tip (thanks Ducarmur) seems to have worked for my Signatures on new M2 Mac Studio. Have done a full re-start and the signatures remain (for all mail accounts. iCloud; Gmail; and 3 different private domain email accounts).
I hope it holds true after any future macOS update!
That does not work either. On checking though, the signatures disappear immediately even if iCloud mail is disabled. Some people were saying restart mail to check immediately if the signatures are still there. They never are. Not immediately, and not after over half an hour.
Well after trying a few times this did work for me today. I think I might have NOT gone to the iCloud DRIVE apps a few times when I tried this. It does work if you go to iCloud DRIVE and then to 'apps synching to iCloud Drive'. Perhaps others have been equally rushed and not checked this properly! Thanks!
Much appreciated.
Thanks for clarifying francois189 that it works.
It is a bit tricky understanding the exact process to be followed. And it's not helped with Apple's new System Settings app not making things obvious with where to click or what's where. 😀
Mail loses signatures
