How to remove a hacker from my iPhone?

I can't make this up my iphone is hacked maybe cloned. I have not lost my phone or know one have had my phone in there possession but yet in still my pass code keep being changed, Do not disturb is on an grayed out so I can't turn it off, The sign in page I wasn't signed in but when I swiped my phone a certain way there was the same sign in page but on that page I was signed in. I can't get on icloud to save my life because it keeps telling me I have to many free accounts on my device. I've made a report about it. What can I do next??


[Re-Titled by Moderator]

iPhone 13 Pro

Posted on Jan 14, 2023 3:03 PM

Question marked as Top-ranking reply

Posted on Jan 16, 2023 4:14 PM

Hello Twin931,


Thank you for reaching out to Apple Support Communities.


If you feel your account is compromised, these steps may help:


"Gain control of your Apple ID

If you think your Apple ID is compromised, use these steps to gain control of it and review your account information:

  1. Sign in to your Apple ID account page. If you can't sign in or you receive a message that the account is locked when you try to sign in, try to reset or unlock your account.
  2. Change your Apple ID password and choose a strong password.
  3. Review all the personal and security information in your account. Update any information that isn't correct or that you don’t recognize, including:
    • Your name.
    • Your primary Apple ID email address.* If you need to change your email addressupdate the features and services that you use with Apple ID, so that each one is using your updated Apple ID.
    • All alternate email addresses, rescue email addresses, and phone numbers. 
    • The devices that are associated with your Apple ID, if you've already set up two-factor authentication.
    • Security questions and answers. If you think they might be easy to guess, you should change your security questions.

4.Check with your email address* provider to make sure that you control every email address associated with your Apple ID. If you don't control the email addresses associated with the Apple ID, you should change the password for the email address or use a different email address. 

5.Set up two-factor authentication for your Apple ID. This additional security feature is designed to prevent anyone from accessing your account, even if they know your password."


More details can be found here: If you think your Apple ID has been compromised


If you are still having issues, can you provide a few more details? Why do you believe your device is compromised? How do you thing your device was compromised? Also, what is your exact iOS version?


Cheers!





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1 reply
Question marked as Top-ranking reply

Jan 16, 2023 4:14 PM in response to Community User

Hello Twin931,


Thank you for reaching out to Apple Support Communities.


If you feel your account is compromised, these steps may help:


"Gain control of your Apple ID

If you think your Apple ID is compromised, use these steps to gain control of it and review your account information:

  1. Sign in to your Apple ID account page. If you can't sign in or you receive a message that the account is locked when you try to sign in, try to reset or unlock your account.
  2. Change your Apple ID password and choose a strong password.
  3. Review all the personal and security information in your account. Update any information that isn't correct or that you don’t recognize, including:
    • Your name.
    • Your primary Apple ID email address.* If you need to change your email addressupdate the features and services that you use with Apple ID, so that each one is using your updated Apple ID.
    • All alternate email addresses, rescue email addresses, and phone numbers. 
    • The devices that are associated with your Apple ID, if you've already set up two-factor authentication.
    • Security questions and answers. If you think they might be easy to guess, you should change your security questions.

4.Check with your email address* provider to make sure that you control every email address associated with your Apple ID. If you don't control the email addresses associated with the Apple ID, you should change the password for the email address or use a different email address. 

5.Set up two-factor authentication for your Apple ID. This additional security feature is designed to prevent anyone from accessing your account, even if they know your password."


More details can be found here: If you think your Apple ID has been compromised


If you are still having issues, can you provide a few more details? Why do you believe your device is compromised? How do you thing your device was compromised? Also, what is your exact iOS version?


Cheers!





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How to remove a hacker from my iPhone?

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