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Iphone 11 storage is full. Phone won't respond.

Posted on Jan 14, 2023 4:16 PM

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Iphone XR Unresponsive after IOS 17 Update I responded to someone else's post noting that their Safari is not working properly after the IOS 17 update on Iphone XR, but decided to start a new thread of my issues as I refuse to believe that I am the only one experiencing these issues. My Iphone XR worked perfectly fine until the IOS 17 update came along! No issues whatsoever. Even the battery lasted an entire day, being a bit of an older phone, it used to last almost a day and a half, but 20% drop in capacity is expected and acceptable for an older model. My problem is not just Safari. After the IOS 17 update, the entire phone goes into a non functional state periodically. My Iphone XR has basically turned into a pile of crap. I just tried to go into settings to view something and it froze, some apps freeze, safari is non responsive etc. I have to restart my phone multiple times a day and when settings is unresponsive, I have to do a hard restart. None of this was an issue before the update. Battery life is suddenly a joke. Even something as simple as a phone call, I phone someone and they answer, I can't hear them. Other people phone me and I can't hear them. When I restart the phone and make the call everything works fine and same for receiving calls. I also get batched functionality. To explain, my phone will be quiet for hours, which is strange as I am a businessman that constantly receive calls and texts on different platforms, then all of a sudden I get hundreds of notifications showing calls missed, texts sent hours before etc. etc. The phone seems to get hot as well more often. Is this Apple's way of forcing an upgrade by drowning older phones with software that it can't handle or is this truly a mistake that they need to rectify? I moved from Android to Apple, because of the consistency in performance and reliability, but if this is going to be the case, then Apple can kiss my business good bye. I just want to note as well, that my storage is not full, I basically have just under 10 gb free which should be plenty for the phone to run efficiently. Another thing that is not related to the update, but while we are here as they say, can anybody shed light on the fact that whatsapp shows a massive amount of storage used in settings, i.e. 15gb, but when going into the app itself it shows space used is 3gb. I have off loaded the app and reinstalled which did nothing as suggested by other vids. Someone mentioned that the space difference is gifs and voice notes. 12gb used just for that? That cannot be possible and if so, apart from losing an entire chat, how can this be rectified?
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2 replies

Carol B.

Level 6

17,933 points

Jan 14, 2023 5:11 PM in response to itouchhelp1081

You can find some good tips on how to better manage your storage and free up space here:

How to check the storage on your iPhone and iPad - Apple Support

Jan 14, 2023 4:20 PM in response to itouchhelp1081

Delete stuff and free up space.

If you can't, you will have to erase and reset your phone.

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