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Blocked contact on iPhone and Mac, text message still coming to Apple Watch

I’ve blocked a person on iPhone and Mac but the person is still sending abusive messages and I see them on my Apple Watch in the notifications section and in the Message app on Apple Watch. I’ve followed the advice at this article blocked caller on iPhone but texts still … - Apple Community with 1300 other people experiencing the same issue.

This shouldn’t happen as it’s seriously affected my mental health seeing these messages.

Apple Watch SE

Posted on Jan 15, 2023 5:22 AM

Reply
1 reply

Jan 16, 2023 6:32 PM in response to scienceboy



Thank you for participating in the Apple Support Communities. We understand block contacts are still being able to send messages to your Apple Watch. It sounds like you're following all the steps listed below and in this article: Block phone numbers, contacts, and emails on your iPhone or iPad. If that is the case, we recommend contacting Apple Support for further assistance. Contact Apple Support

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Phone

From the Phone app, tap Recents, then tap the Info button  next to the phone number or contact that you want to block. Scroll down, then tap Block this Caller.


FaceTime

From the FaceTime app, tap the Info button  next to the phone number, contact, or email address that you want to block. Scroll down, then tap Block this Caller.

Messages

From the Messages app, open the conversation, tap the contact at the top of the conversation. Tap the info  button, scroll down, then tap Block this Caller.


Mail

From the Mail app, open the email that has the contact that you want to block, then tap the contact at the top. Tap Block this Contact.

You can also add a phone number or email address directly to your Blocked Contacts list in the Settings app.

  1. Add the number or email address that you want to block to your Contacts
  2. For phone numbers, go to Settings > Phone > Blocked Contacts > Add New. For email addresses, go to Settings > Mail > Blocked > Add New.
  3. Select the contact that you want to block. 

When you block a phone number or contact, they can still leave a voicemail, but you won't get a notification. Messages that are sent or received won't be delivered. Also, the contact won't get a notification that the call or message was blocked. When you block an email address from Mail, it goes to the trash folder. Email blocking works across all your Apple devices.

Enable your settings to block spam phone calls



Filter messages from unknown senders

You can filter messages from people who aren't saved in your Contacts.


To filter messages, go to Settings > Messages, scroll down and turn on Filter Unknown Senders.

In Messages, tap Filters, then tap Unknown Senders. You won't get notifications for these messages.



Report spam or junk in the Messages app

You can report iMessages that look like spam or junk from the Messages app. If you get an iMessage from someone who's not saved in your Contacts, you'll see a Report Junk link under the message.


Tap Report Junk, then tap Delete and Report Junk. Messages will forward the sender's information and the message to Apple, as well as delete the message.

Reporting junk doesn't block the sender from being able to send another message. If you don't want to receive these messages, you need to block the contact.

To report SMS and MMS messages, contact your carrier.

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Take care.


Blocked contact on iPhone and Mac, text message still coming to Apple Watch

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