You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apps downloading

Hi, I don’t know how to download apps in my iphone 13. It is quite different from the other iphones. It directs you to slide the button or double tap but it won’t proceed. As shown in the attachement file. Please help me with this. Thank you

Posted on Jan 15, 2023 3:11 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 15, 2023 4:04 PM

You must press 2 quick times on the Power Button, just as it is indicated on the page. When you tap twice, FaceID will scan your face and the app will be approved for download.


If nothing happens when you press twice. Then close the app and start again

4 replies
Question marked as Top-ranking reply

Jan 15, 2023 4:04 PM in response to mitzibanate

You must press 2 quick times on the Power Button, just as it is indicated on the page. When you tap twice, FaceID will scan your face and the app will be approved for download.


If nothing happens when you press twice. Then close the app and start again

Apps downloading

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.