Iphone not showing up as a data source in active energy
My iPhone is not showing up as a data source in ‘active energy’. How do I get it included so it can be a source of ‘active energy’?
iPhone 7, iOS 11
My iPhone is not showing up as a data source in ‘active energy’. How do I get it included so it can be a source of ‘active energy’?
iPhone 7, iOS 11
Hello Nsm07,
Manage Health data on your iPhone, iPod touch, or Apple Watch provides more information about what data sources will appear for each category. As mentioned under the "View your data sources" section "Only the sources that contribute to that data type will appear. "
You'll need an app on your iPhone that would track "Active Energy."
If you have additional questions about this contact Apple Support directly.
Regards.
Hi Nsm07,
Since your daughter doesn't have the app and getting 'active energy', we do recommend reaching out to Apple Support. They have a dedicated team that can help to investigate the behavior.
You can use the following link to reach out: Get Support.
Take care!
Appreciate the response but doesn't seem to be the case. My daughter doesnt have an app on her phone and she gets 'active energy' with her steps. I *think* it has something to do with ios 16 rollout but not sure what setting is the key to getting the iphone under the data sources. Half the people I know have it and half dont.
Thanks.
I was on with them last night and they couldn't figure it out either.
Iphone not showing up as a data source in active energy