iCloud Drive turned on during software upgrade, now won't turn off.

I am on MacOS 13.1 (22C65).

It is my work computer, I still use my personal Apple ID as I use some personal features on the laptop (Music, Contacts, etc), but definitely do not want to use my iCloud drive with personal files.

If I try to turn it off, I first takes forever for each screen to render and become active so that I can click on it. Sometimes I make it to the final screen, that ask me if I want to keep the files or delete it.

I choose delete, but it nevers complete and ends up on this empty screen.

If I go out and back in, the iCloud drive is still on.

MacBook Pro 13″, macOS 10.15

Posted on Jan 16, 2023 12:14 AM

Top-ranking reply

ShannonM1

Community Specialist

Posted on Jan 17, 2023 1:35 PM

Hello 2balive,

Let's have you try disabling iCloud Drive in safe mode. This mode only runs critical software, so it can help stop a lot of background processes which may let you manage iCloud Drive easier. Here's how to access safe mode: How to use safe mode on your Mac - Apple Support

Let us know how things behave and we'll go from there.

Thanks!

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iCloud Drive turned on during software upgrade, now won't turn off.

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