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iPhone emails not loading

My phone is unable to open emails. It just keeps loading


Posted on Jan 16, 2023 11:41 AM

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Question marked as Top-ranking reply

Posted on Jan 17, 2023 6:04 PM

Hello Mophonetrouble,


Let's start off by checking the helpful steps in this article which can help with this issue: If you can't receive email on your iPhone, iPad, or iPod touch - Apple Support.


The following article may also help if the Mail app is not working as expected: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support.


Removing the mail account and adding it back may also offer some help: Add and remove email accounts on iPhone - Apple Support.


Let us know if we can help with anything else at all or if this doesn't settle your issue so we can look into this further with you. Thanks and have a fabulous day!




1 reply
Question marked as Top-ranking reply

Jan 17, 2023 6:04 PM in response to Mophonetrouble

Hello Mophonetrouble,


Let's start off by checking the helpful steps in this article which can help with this issue: If you can't receive email on your iPhone, iPad, or iPod touch - Apple Support.


The following article may also help if the Mail app is not working as expected: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support.


Removing the mail account and adding it back may also offer some help: Add and remove email accounts on iPhone - Apple Support.


Let us know if we can help with anything else at all or if this doesn't settle your issue so we can look into this further with you. Thanks and have a fabulous day!




iPhone emails not loading

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