iphone is locked cannot reset it
iphone locked cannot reset or erase it
iPhone 11
Question marked as
Best reply
User profile for user:
Community User
If your iPhone is locked and you can't remember your passcode, you must do a restore from a PC or Mac. When you do a restore, the phone will be restored to factory settings and everything will be deleted. If you have made an iCloud Backup before you were locked out, you can restore to it after you have made a restore.
If you were signed in with your Apple ID and Find My was activated, you must enter the code for your Apple ID after restore to use the phone.
If you have forgotten your passcode, start here:
If you forgot your iPhone passcode - Apple Support
To restore from an iCloud Backup:
Restore your iPhone, iPad, or iPod touch from a backup - Apple Support