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iphone is locked cannot reset it

iphone locked cannot reset or erase it

iPhone 11

Posted on Jan 16, 2023 2:10 PM

Top-ranking reply

Community User

Posted on Jan 16, 2023 3:06 PM

If your iPhone is locked and you can't remember your passcode, you must do a restore from a PC or Mac. When you do a restore, the phone will be restored to factory settings and everything will be deleted. If you have made an iCloud Backup before you were locked out, you can restore to it after you have made a restore.

If you were signed in with your Apple ID and Find My was activated, you must enter the code for your Apple ID after restore to use the phone.

If you have forgotten your passcode, start here:

If you forgot your iPhone passcode - Apple Support

To restore from an iCloud Backup:

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

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iphone is locked cannot reset it

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