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I got an error message (see pic) on my macbook to say that my apple mail could not send a message from my Google account. I have no problem working round that but the message seems to be permanently on my screen whenever I open my mail and I can't find any way to delete it. I have to select "go to favourite mailbox" from "messages" on the toolbar. Does anyone know how to delete this message?
[Image Edited by Moderator to Remove Personal Information]
MacBook Pro
Hi zipstarman,
Here's something from the Mac user guide that might be helpful:
"In the Mail app 
on your Mac, if the Send button 
is dimmed in the toolbar of your message, or your message can’t be sent using the outgoing Mail server, try these suggestions.
You can check out the full resource here: If you can’t send emails in Mail on Mac - Apple Support
If things persist you can reach out for additional support here: Get Support
Take care.
Hey there zipstarman,
If you are still seeing this error message in the Mail app on your Mac, let's next ensure that your Mac is fully updated. This installs feature improvements and bug fixes that can resolve unexpected behavior like this. These steps from Update macOS on Mac walk you through how to back up and update:
Before installing new software, it's a good idea to back up your Mac.
1. From the Apple menu in the corner of your screen:
• Choose System Settings. Then click General in the sidebar, and Software Update on the right.
• Or choose System Preferences. Then click Software Update.
2. If Software Update finds new software, click the Update Now or Upgrade Now button to install it.
3. Enter your administrator password, if asked. During installation, your Mac might restart, and you might see a progress bar or blank screen several times.
If this continues after updating, then Apple Support would be the best suited to continue to assist. Contact them using the last link we previously provided or by calling the phone number most applicable to you from here: Contact Apple for support and service
Cheers!
Thank you for this. Unfortunately my issue is not with sending a message but with the error message itself. It has become the default home page every time I open my mail. The red and orange buttons to close / minimise it are greyed out and the green button does nothing. I have tried command-delete and every combination of shift, option, command etc. even taking all my accounts offline and restarting but it doesn't go away. If anyone can tell me how to delete it I would be very grateful!
error message from apple mail
