Email verification
During email verification it sends the code to my address but when I enter the code it says it cannot verify email????????
I can receive emails so don't understand - unable to access my contacts
User profile for user:
K_Wall44
User level:
Community Specialist
Hi Thunybunny,
Let's resolve your issue with the verification code by completing the steps listed here: Get a verification code and sign in with two-factor authentication - Apple Support to see if you can get the code a different way.
"Use the code displayed on your trusted device
If you have a trusted device running iOS 9 and later, OS X El Capitan and later, iPadOS 13 and later, or watchOS 6 and later, the verification code is displayed automatically on your trusted devices.
- Sign in with your Apple ID and password on a new device or browser.
- Look for a sign in notification on any of your trusted devices.
3. Tap Allow to receive your verification code.
4. Enter the verification code on your other device to complete sign in.
Get a text or phone call
If you don’t have a trusted device handy, you can have a verification code sent to your trusted phone number as a text message or phone call.
- Click Didn't get a verification code on the sign in screen.
- Choose to have the code sent to your trusted phone number.
- You'll get a text message or phone call from Apple with your verification code. This text message might include an additional domain validation line. This line includes the @ symbol, the website name, and your code (for example: @icloud.com #123456 %apple.com).
4. Enter the code on your other device to complete sign in.
Get a code from Settings on your trusted device
If you can’t receive a verification code on your trusted devices automatically, you can get one from Settings, even if your device is offline.
From your iPhone, iPad, or iPod touch
If your device is online:
- Go to Settings > [your name].
- Tap Password & Security > Get Verification Code.
If your device is offline:
- Go to Settings > [your name].
- Tap Password & Security.
- A message says "Account Details Unavailable." Tap Get Verification Code.
From your Mac
- Go to Apple menu > System Preferences, then click Apple ID.
- Click Password & Security > Get Verification Code.
If you are still experiencing an issue with the code, then we'd recommend requesting account recovery using the steps here: How to use account recovery when you can’t reset your Apple ID password - Apple Support"
Best regards.