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I need to erase a macbook pro can you help

mother gave me MacBook pro, does not know any passwords and I need to erase and reset computer


Posted on Jan 17, 2023 11:42 AM

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Question marked as Top-ranking reply

Posted on Jan 17, 2023 11:49 AM

Follow the steps in the support document linked below.

Link ➡️ Erase your Mac and reset it to factory settings - Apple Support


You may need to know the Apple ID password, if the MacBook is a somewhat recent model with a T2 chip and Find My was turned on.


If she does not remember her Apple ID, you will need to request reset from Apple. click here ➡️ How to use account recovery when you can’t reset your Apple ID password - Apple Support



1 reply
Question marked as Top-ranking reply

Jan 17, 2023 11:49 AM in response to sherialoha

Follow the steps in the support document linked below.

Link ➡️ Erase your Mac and reset it to factory settings - Apple Support


You may need to know the Apple ID password, if the MacBook is a somewhat recent model with a T2 chip and Find My was turned on.


If she does not remember her Apple ID, you will need to request reset from Apple. click here ➡️ How to use account recovery when you can’t reset your Apple ID password - Apple Support



I need to erase a macbook pro can you help

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