Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

Related Article: If you forgot your Apple ID

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sherialoha Author

Level 1

5 points

I need to erase a macbook pro can you help

mother gave me MacBook pro, does not know any passwords and I need to erase and reset computer

Posted on Jan 17, 2023 11:42 AM

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Phil0124

Community+ 2024

Level 10

200,143 points

Posted on Jan 17, 2023 11:49 AM

Follow the steps in the support document linked below.

Link ➡️ Erase your Mac and reset it to factory settings - Apple Support

You may need to know the Apple ID password, if the MacBook is a somewhat recent model with a T2 chip and Find My was turned on.

If she does not remember her Apple ID, you will need to request reset from Apple. click here ➡️ How to use account recovery when you can’t reset your Apple ID password - Apple Support

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