Unable to set up new AirTag

Trying to set up my new Air Tag following Apple’s instruction; it says the set up can’t be completed. Any idea?


[Re-Titled by Moderator]

Posted on Jan 17, 2023 1:53 PM

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Posted on Jan 17, 2023 2:41 PM

Try and reset the AirTag and set it up as a new one


  1. Press down on the polished stainless steel battery cover of your AirTag and rotate anticlockwise until the cover stops rotating.
  2. Remove the cover and the battery.*
  3. Replace the battery.
  4. Press down on the battery until you hear a sound. This sound means that the battery is connected. 
  5. When the sound finishes, repeat the process four more times, removing and replacing the battery, then pressing down on the battery until you hear a sound. You should hear a sound each time you press on the battery, for a total of five sounds. The fifth sound is different from the previous four. This indicates that the AirTag is now ready to pair.
  6. Replace the cover by aligning the three tabs on the cover with the three slots on your AirTag.
  7. Press down on the cover.
  8. Rotate the cover clockwise until it stops rotating.


1 reply
Question marked as Top-ranking reply

Jan 17, 2023 2:41 PM in response to Ouzilleau

Try and reset the AirTag and set it up as a new one


  1. Press down on the polished stainless steel battery cover of your AirTag and rotate anticlockwise until the cover stops rotating.
  2. Remove the cover and the battery.*
  3. Replace the battery.
  4. Press down on the battery until you hear a sound. This sound means that the battery is connected. 
  5. When the sound finishes, repeat the process four more times, removing and replacing the battery, then pressing down on the battery until you hear a sound. You should hear a sound each time you press on the battery, for a total of five sounds. The fifth sound is different from the previous four. This indicates that the AirTag is now ready to pair.
  6. Replace the cover by aligning the three tabs on the cover with the three slots on your AirTag.
  7. Press down on the cover.
  8. Rotate the cover clockwise until it stops rotating.


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Unable to set up new AirTag

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