Top speaker in iphone 11 pro max reduced sound

Hello speakingdoc,

Thank you for reaching out to Apple Support Communities.

If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker -- We see that you came to Apple Support Communities from this article. If you’ve tried the troubleshooting provided including the steps under "If you want to try more steps on your own”, you’ll need to contact Apple Support to look into this issue with you: Get Support.

Cheers!