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naysha34 Author

Level 1

5 points

why does battery say service

iPhone XR, iOS 16

Posted on Jan 17, 2023 5:33 PM

Top-ranking reply

Lawrence Finch

Level 10

213,666 points

Posted on Jan 17, 2023 5:35 PM

Because the battery has reached the end of its useful life. Batteries are consumables; they lose capacity each time they are discharged, then charged. Here is info on how to get your battery replaced→iPhone Battery Replacement - Official Apple Support. It can usually be done while you wait at any Apple store or Apple authorized service provider.

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