Having trouble getting unread filter off email on iPhone
Having trouble getting unread filter off email - any suggestions or anyone else suddenly encountering problem?
[Email Edited by Moderator]
iPad 2, iOS 9
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User profile for user:
SnickZ.
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Community Specialist
Hello Clarefra,
Filter emails in Mail on iPhone - Apple Support explains how to turn off a filter in the Mail app:
Filter emails
1. Tapin the bottom-left corner of a mailbox list.
2. Tap “Filtered by,” then select or turn on the criteria for emails you want to view.
3. To turn off all filters, tap. To turn off a specific filter, tap “Filtered by,” then deselect it.
If you have followed the steps correctly and you still have the issue, let us know if you get any specific alerts or error messages when trying, as those may help us determine what might be causing the issue.
We also recommend restarting your device and keeping it updated as those steps assure you have cleared out any minor software issues and are running the most current version.
Restart your iPhone - Apple Support
Update your iPhone or iPad - Apple Support -- If your iPhone supports iOS 16, the latest version is 16.2
Cheers!