You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 13 black screen frozen

How to fix black frozen screen on iPhone 13

iPhone 13

Posted on Jan 18, 2023 4:54 AM

Top-ranking reply

Level 9

69,439 points

Posted on Jan 18, 2023 5:00 AM

Hello ~ The article you came from is a good starting point…

Have you restarted as directed here?

*If your screen is black or frozen

Follow the steps for your device.

On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation)

Press and quickly release the volume up button.
Press and quickly release the volume down button.
Press and hold the side button until you see the Apple logo.
If your phone doesn't turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
If your phone still doesn't turn on, contact Apple Support.

~Katana-San~

View in context

Similar questions