apple mail on mac vs apple mail on iphone

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Level 1

89 points

apple mail on mac vs apple mail on iphone

The other day, I asked my daughter to forward a copy of the email she had received from Disney. My mail page on my mac was blank. I asked her to try again, but it was again blank. Those forwards were from her iphone. Today she tried again. I opened her forward on MY iphone and the forward ( lots of graphics, etc [20 pages of print] ) and it came through just fine. I left the forward in my inbox. However, when I opened the email forward on my mac, the page was blank. I quickly checked my iphone and it was there, just not on my mac. Can anyone explain why and/or what I need to do to keep this from happening?

iPhone 14

Posted on Jan 18, 2023 6:53 AM

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Answer 1

Owl-53

Level 10

102,307 points

Jan 18, 2023 7:46 AM in response to DJMc

Any of the below installed and used on this computer ?

They should be removed as per Developers Instructions

Below, is only a partial list.

As other of " Like Kind " of software are mentioned on their Apple Forums they are added to this list

This will include CleanMyMac , This will include BitDefender ,

This will included Norton Antivirus , Sophos Av Software

Intego AntiVirus, McAfee, MacKeeper, Avast AntiVirus

Ad Guard, Webroot , ESET , Avira , Dr Cleaner Pro Plus

AVG AntiVirus avira antivirus

Read some of the posting and arrive at your own conclusions.

The The Built in Security is all that is required.

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Answer 2

Owl-53

Level 10

102,307 points

Jan 18, 2023 6:59 AM in response to DJMc

Possibly and because of the Mail >> Setting >> Privacy tab and uncheck some or All Options in below image

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Answer 3

Owl-53

Level 10

102,307 points

Jan 18, 2023 9:06 AM in response to DJMc

Then have a few suggestions and in no special order ;

1 - Get Support Choose a product and we’ll find you the best solution.Start now and open an Apple Support Ticket as they are Apple Employees to deal will these types of issues .

2 - Product Feedback - Apple and make it known to Apple regarding this ongoing issue

3 - Download the Application Etrecheck directly from the Developer.

This is a Diagnostic Tool that makes no changes to the computer.

It makes a coherent and readable inventory of both the Hardware and Software used on the computer

The application is free or paid from added features.

The Report will Not Reveal Any Personal Information.

Post back the Full Report - copy and paste - >>>> using the Additional Text Icon ( 3rd Icon to last ) <<<<

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Answer 4

Owl-53

Level 10

102,307 points

Jan 18, 2023 3:23 PM in response to DJMc

Possibly.

to test, you log into you email servers web portal.

does the fwd. email form daughter appear normal and complete ?

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Answer 5

DJMc Author

Level 1

89 points

Jan 18, 2023 2:26 PM in response to Owl-53

P. Phillips

Another oddity has popped up. I forwarded the email I received on my iphone to my wife's macbook (a little older running the latest Monterey) and it showed fully. She then re-forwarded it back to my computer and it showed completely. My daughter, original sender, uses Hotmail and accesses it via Chrome either on her iphone or macbook (not Ventura). I am beginning to think the problem lies with my daughter's setup.

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Answer 6

DJMc Author

Level 1

89 points

Jan 20, 2023 11:23 AM in response to Owl-53

So, last night she forwarded another Disney email and it came through on all my devices with no problem. Said it was sent using her work setup. Home setup obviously was the problem - just interesting how it only showed being a problem on OS Ventura iMac.

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Answer 7

Owl-53

Level 10

102,307 points

Jan 20, 2023 1:51 PM in response to DJMc

DJMc wrote:

So, last night she forwarded another Disney email and it came through on all my devices with no problem. Said it was sent using her work setup. Home setup obviously was the problem - just interesting how it only showed being a problem on OS Ventura iMac.

Is the mail Server from here Work address different than her Hotmail address.

If so, the coincident of Ventura would not be a factor

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