Newsroom Update

Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Purchased used iPhone that has Activation Lock

I bought the phone from eBay, USA, and I did not know that it was iCloud locked. I tried to cancel the order after purchasing. I could not, and the phone was sent to me. I am in the Middle East, Saudi Arabia. I want your help to unlock the phone. Tha



[Edited by Moderator]

Posted on Jan 18, 2023 1:10 PM

Reply
Question marked as Best reply

Posted on Jan 18, 2023 2:20 PM


There is nothing Apple can do to help you, only way to remove icloud activation lock is by having the original owners inforrmation.


You'll need to keep working with ebay to get a refund for your purchase.


[Edited by Moderator]

5 replies

Purchased used iPhone that has Activation Lock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.