App store
Hi I have been downloading apps on the App Store and when I accidentally hit the stop download button I try to re install it but it makes me pay for it when it is free. Can anyone help me please.
User profile for user:
OrigamiFan1
User level:
Community Specialist
Hello Chone___,
For help with downloading apps from the App Store, test the steps and information below found in the article here:
"How to get apps
- On your iPhone or iPad, open the App Store app.
- Browse through the Today, Games, Apps, or Arcade tabs to find apps you like. Or tap the Search tab to look for something specific. If you find a game that says Arcade, subscribe to Apple Arcade to play the game.
3.Tap or click the price or Get button. If you see the Open button instead of a price or Get button, you already bought or downloaded that app.
In the App Store, if an app has a Get button instead of a price, the app is free. You won't be charged for downloading a free app. Some free apps offer in-app purchases and subscriptions that you can buy. Subscriptions and in-app purchases give you access to more features, content, and more."
If the issue continues, "You might need to have a valid payment method on file, even if the app that you want to download is free." View this information and more here: If you can’t download or update apps on your iPhone or iPad
Cheers.