​​ ​

The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.


You can continue to find trusted guidance and support on the official Apple Support site. 


We want to thank the community members who have contributed their time and expertise to help others with their Apple products.


I can't download free apps from the App Store

Hi..I don see any unpaid payment at history...but I still can’t download any apps free..


[Re-Titled by Moderator]

iPad Air, 12

Posted on May 27, 2023 9:55 PM

Question marked as Top-ranking reply

Posted on May 28, 2023 8:19 AM

  1. Free apps that feature in-app purchases may still require a valid payment method.
  2. If something is marked as needing attention about your Apple ID account (including password issues), then Store access might be blocked until that is solved. Contact Apple Support if it isn’t clear how to proceed.
3 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I can't download free apps from the App Store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.